Refund Policy

Last updated: November 9, 2026

We want you to be happy with your order from Chrysobull Coffee Co. If something is not right, please contact us at support@chrysobullcoffee.com or (623) 252-4931 and we will do our best to help.

Returns

You may return unopened coffee and tea, and unused merchandise in its original condition, within 30 days of delivery for a refund of the purchase price. Opened food and beverage products cannot be returned unless they arrived damaged, defective, or were sent in error.

To start a return, email us with your order number and the reason for the return. We will provide return instructions. Please do not send a return until we have confirmed it.

Unless the item was damaged, defective, or sent in error, the customer is responsible for return shipping. Refunds are issued to the original payment method after we receive and inspect the returned items. Original shipping charges are not refunded except when the return is due to our error.

Damaged or incorrect orders

If your order arrives damaged or is not what you ordered, contact us within 7 days of delivery and include photos if possible. We will replace the item or refund you, including return shipping if a return is needed.

Return address

Chrysobull Coffee Co.
34000 North 27th Drive, Apt 1138
Phoenix, AZ 85085
United States